Wednesday 30 November 2016, Manchester

The session will include:

  • Some great current thinking to appreciate what learning we can grab from failure as well as success.
  • Understanding why we need to shift from traditional 'Command & Target' leadership and management to the 'Coaching & Trust' style prevalent within professional services.
  • Defining 'Engagement' and how you achieve it.
  • Appreciating the power of focussing on why you do things rather than what you do.