In the first of our seminars for 2020, lawyer, strategist and columnist, JP Castlin will break down what legal marketers must know in order to get their priorities in order, provide value to the business and secure growth for their firms.
Buyer behaviour will be detailed, market laws will be explained, industry myths will be taken apart, evidence will be provided… and toes will undoubtedly be stepped on.
In this session Claire Rason, Client Talks will go back to basics to test the foundations of client feedback programmes.
We will look at:
Whether you are running a client listening project, a client experience management programme or leading in key account management you need to understand the principles of client service excellence. Your fee-earners are your internal clients too – and they need to experience excellence in marketing and BD service delivery.
n this packed session Nick Golding, GoldSand Digital will cover:
Join us for an interactive and fun session hosted by The Dragonfly Agency’s Managing Director, Isla Munro who will talk us through ideas on how to use mail as an effective tool to acquire and retain customers.
In this session we’ll:
Join us for an interactive session delivered by Samuel Evans, MD of Gather Social, who will explore how social media can help with brand awareness.
In this session we’ll explore: